Description

Volunteer Coordinator and Education Associate

Location: Santa Cruz
Job ID: 20373

Notifications


UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for all faculty, staff, academic appointees, and students accessing facilities at any UC campus this fall. Employees and students can submit proof of vaccination online or request an exemption.

UCSC Statement
UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.

Initial Review Date (IRD)
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit. 

The Initial Review Date (IRD) for this job is: 07-14-2021

Dept Marketing Statement
The Seymour Marine Discovery Center (SMDC), founded in 2000, serves as the outreach and public education component of the Institute of Marine Sciences at the University of California Santa Cruz. The SMDC educates people of all ages about marine science research and ocean conservation. The Center consists of a 17,500-square-foot facility with additional outdoor features on a cliff above the Pacific Ocean located on the UC Santa Cruz Coastal Campus.

Under direct supervision of the Visitor Programs Manager, the incumbent is the overall administrative coordinator of the Seymour Center's volunteer program. This position serves as a frontline marine science educator and provides direct support to the Visitor Programs Department for the daily delivery of marine science programs to the public.

More information can be found at: https://seymourcenter.ucsc.edu/

Job Overview

Prepares and presents educational programs independently or as part of a team, including material organization, setup and general administration. Contributes to program development and evaluation as part of a team or under guidance of higher level museum educators. Mentors other educators and volunteers.

Pay, Benefits, & Work Schedule
Salary Information: $22.27/hour

No. of Positions: 1

Benefits Level Eligibility: This position is eligible for Full benefits

Schedule Information:
Full-time, Fixed
Percentage of Time: 100%
Average Hours Per Week: 40
Days of the Week: Any day of the week
Shift Includes: Day, Evenings, Weekend

Employee Classification: This is a Career appointment

Job End Date: None

Work Location: UC Santa Cruz Coastal Science Campus: LML - Seymour Center

Union Representation: None

Job Code Classification: 004158 (MUSEUM EDUCATOR 2)

Job Duties
45% - VOLUNTEER PROGRAM ADMINISTRATION AND COORDINATION

• Serves as administrative coordinator for more than 200 volunteers. The incumbent works closely with all Seymour Center program managers who directly train and supervise these volunteers in their daily work. 
• Works with managers to identify program needs, building a diverse volunteer work force for the Center. Makes presentations to community groups and coordinates internship program recruitment with UCSC main campus. 
• Provides volunteers with written job descriptions, procedures, and expectations. Ensures timely information flow between departments and volunteers. Provides general orientations for all volunteers. 
• Manages volunteer database, personnel files and electronic mailing lists. Prepares regular reports regarding volunteer hours and activities. Ensures compliance with university volunteer guidelines. 
• Works with program managers to schedule volunteers.
• Maintains volunteer enthusiasm, interest, and commitment. Coordinates annual volunteer recognition activities and drafts letters of recommendation and/or appreciation. 
• Oversee formal exit interview/evaluation and acknowledgement process. Assists program managers with implementing volunteer discipline and separation policy.
• Coordinates volunteer council. Assist with filling council positions and coordinating specific council activities. Utilizes council as a sounding board for developing future policies and programs.

45% - VISITOR PROGRAMS PROGRAM DELIVERY AND SUPPORT

• Serves as a frontline educator and provides direct support to the Visitor Programs Department for the daily delivery of marine science programs. 
• Act as a resource during open hours; Coordinate outdoor tours of marine lab facilities and manage exhibit hall volunteers. Brief docents and exhibit guides for each shift; work with admissions staff regarding tour coordination and daily troubleshooting; lead tours or present programs as needed, and provide daily visitor hall maintenance/upkeep. 
• Assist with program planning, development, and promotion, including implementing exciting, hands-on interpretation for the Seymour Center visitor hall and aquarium.
• Assist with purchasing/maintaining resources and materials, sets up/cleans up program/event spaces. 
• Assist with planning, development, and implementation of Visitor Programs volunteer trainings.
• Lead administrative tasks including registration, volunteer interviews, confirmation packets, and preparation of training materials. 

10% - SEYMOUR CENTER GENERAL OPERATIONS

• Assists with other programs and operations as needed. Regularly recruit, hire, and supervise college student employees or interns in both Volunteer and Visitor Programs work. Participate as a team member to plan and implement Center-wide ongoing events and activities. Provide back-up phone reception for business office or admissions desk. Pick up or deliver supplies/materials in the local community, driving a university vehicle.

Required Qualifications

• Bachelor's degree in marine biology, environmental studies, science education or other comparable field and / or equivalent experience / training.
• Experienced in the daily operations of a fast-paced, public setting such as a visitor center, aquarium, or museum.
• Experience solving problems and making sound decisions in a fast-paced public environment.
• Strong familiarity with marine ecosystems of the Central California Coast.
• Experienced in scheduling and coordinating logistics for people and events--especially day-to-day, hands-on support for a large volunteer program. 
• Excellent interpersonal and customer service skills to provide information in a welcoming, professional, and positive manner, for ongoing or prospective volunteers of all age and skill levels, K-12 students, and the diverse visiting public. 
• Organized and detail oriented with demonstrated ability to produce accurate work and keep detailed records. 
• Ability to exercise discretion, tact, sensitivity, and maintain confidentiality.
• Experience developing and presenting effective science education activities for children and adults in museum or field setting, including creating hands-on activities.
• Writing skills sufficient to independently draft articles, reports, letters, and program materials for approval by others.
• Time management skills to prioritize work and deadlines; ability to be productive in an environment with frequent interruptions. 
• Strong computer skills. Knowledge of word processing, database, spreadsheet, e-mail communications, and various software programs used in a business setting such as tracking, purchasing, or timekeeping.

Preferred Qualifications

• In-depth knowledge of Filemaker Pro database program including ability to create layouts and reports.
• Bilingual Spanish/English.
• Experience working with and organizing volunteers; experience recruiting and developing a highly trained volunteer corps.

Special Conditions

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Must possess a valid license to drive in the state of California, and be subject to a driving record review.
• Must be able to lift 50 pounds to shoulder height and physically access exhibit and service areas.
• Must be able to work outdoors in windy or inclement weather.
• Must be willing to wear a Seymour Center uniform. 
• Must be willing to work one or both weekend days as a regular schedule as well as frequent evenings, or holidays as needed.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

Safety Statement
All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.  

How to Apply
Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our https://www.google.com/url?q=https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html&source=gmail&ust=1625155100562000&usg=AFQjCNGKsR-A_Xz5KWp73kmV6tP-jZpaig\" href=\"https://apptrkr.com/get_redirect.php?id=2338209&targetURL=https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html\" target=\"_blank\">How to Apply tutorial for detailed instructions on our applicant process. 

 

 

EEO/AA
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. 



APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=20373&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.





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